Privacy Policy

This Privacy Policy ("Policy") describes how SiteDreamers & 1 To 1 Woodworks ("we," "us," or "our") collects, uses, and protects the personal information you provide when accessing or using our website ("Website") and engaging in eCommerce transactions. We are committed to ensuring the privacy and security of your personal information. By using our Website and engaging in eCommerce transactions, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

1. Information We Collect

1.1 Personal Information: When you make a purchase on our Website, we collect personal information necessary to process and fulfill your order, such as your name, shipping address, email address, and phone number. We use this information to deliver your order and provide customer support.

1.2 Payment Information: To process payments for eCommerce transactions, we collect payment card details or other financial account information. We use trusted third-party payment processors that comply with applicable data security standards to handle this information securely.

1.3 Usage Data: We may also collect non-personal information about your use of the Website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us analyze trends, administer the Website, and improve our services.

2. Use of Information

2.1 Personal Information: We use your personal information to process and fulfill your orders, communicate with you about your purchases, respond to your inquiries, and provide customer support. We may also use your information to send you order confirmations, shipping notifications, and other transaction-related communications.

2.2 Payment Information: We use your payment information to process payments for eCommerce transactions and to prevent fraudulent activities. We do not store your payment card details on our servers.

2.3 Usage Data: We use usage data to analyze and improve the functionality and performance of our Website, understand how users interact with our content, and enhance the overall user experience.

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, fulfilling orders, processing payments, conducting business analytics, or delivering newsletters. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request. We may also disclose your information to protect our rights, enforce our Terms of Use, or investigate potential violations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your information. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us.

5. eCommerce Transactions and Third-Party Services

5.1 eCommerce Platform: Our eCommerce transactions are securely processed through a trusted third-party eCommerce platform. Please refer to their privacy policy for information on how they collect, use, and protect your personal information during eCommerce transactions.

5.2 Third-Party Links: Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties.

6. Your Rights

You have the right to access, update, or delete your personal information in our records. If you wish to exercise any of these rights or have any questions regarding our privacy practices, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on our Website. It is your responsibility to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@sitedreamers.com